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What this is

This is the Apply for Payment Method page under the Payment Methods page in the Payments module of the merchant dashboard, reached by starting an application from the Payment Methods page. It is a full-screen form split into two columns: the left column lists the payment methods you can apply for (such as Visa / Mastercard, Alipay, Alipay HK, WeChat Pay, GrabPay, ShopeePay, Touch ‘n Go, TrueMoney, Apple Pay, Google Pay, PayNow, and crypto), filterable by type (Card / E-Wallet / Bank / Crypto) or searchable; the right column is the application form for whichever method you select — choose the online/in-person products to enable, fill in common information and configuration, upload the required documents, add any additional notes, and finally submit for review. Use this page whenever you want to enable a new receiving method for your store (credit card, e-wallet, QR/scan-code, bank transfer, and so on).
Prerequisite: you must complete your Business Category (MCC) setup first. If it isn’t configured, entering this page pops up a Business Category Required dialog, and you need to set it up before you can continue applying. The X in the top right or Cancel at the bottom exits the page immediately back to Payment Methods; unsubmitted content is not saved.
The fee rate, minimum fee, settlement cycle, and supported currencies shown on this page are illustrative; the final terms are confirmed during UQPAY’s review. Whether a given payment method can actually be applied for depends on your business category and account configuration.

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Steps

  1. Start an Apply action from the Payment Methods page to open the full-screen Apply for Payment Method page. If a Business Category Required prompt appears, it means your business category (MCC) is not yet configured — click Setup Business Category Now to complete it first, then come back to apply.
  2. Select a payment method in the left column: filter using the type tabs at the top (All / Card / E-Wallet / Bank / Crypto), or use the search box in the top right to search by name or region. Clicking a payment method selects it and loads its application form on the right.
    • A method tagged Applied in green means you have already submitted an application for it and cannot apply again (clicking does nothing).
    • A method tagged Not Available in red means “this payment method is not available for your business category (MCC)”; clicking it opens a Payment Method Not Available dialog, and you need to contact the support team.
  3. Select payment products: in the Select Payment Products section on the right, products are listed in two groups, Online and In-Person, each showing its product name, settlement flow, and supported currencies. Check the boxes for the products you want to enable, or use Select All / Deselect All in each group’s top-right corner to bulk-select. At least one must be selected.
  4. Review pricing and settlement: once products are checked, a Pricing & Settlement table appears, listing Product / Fee Rate / Min Fee / Settlement for each selected product (illustrative figures, subject to review).
  5. Fill in common information: a Common Information section appears (these fields are shared across all selected products — fill them once, and they’ll be reused when applying for other payment methods). Depending on which products you selected, you may see the groups Store Information (Store Name, Country, State / Province, City, Postal Code, Street Address), Business Contact (Office Phone, Merchant Short Name), Website Information (Website URL, Warehouse Address), and App Information (App Name, App Download URL). Fields marked * are required. Fields that were already auto-filled show Auto-filled · confirm or edit — check them and adjust as needed.
  6. Fill in configuration: if a selected product needs product-specific parameters, a Configuration section appears, grouped by product, with fields such as H5 Payment URL, Allow Browser Payment (Yes / No), Official Account AppID (WeChat), Mini Program AppID, and App AppID. Fill them in following the on-screen format examples.
  7. Upload required documents: the Required Documents section lists the materials needed for your selected products (before any product is selected it shows “Select products above to see required documents.”). Upload each item — every file supports PDF, JPEG, or PNG, up to 10 MB. Common documents include Domain Certificate, Lease Contract, Logistics Partnership Agreement, and Store Photos.
  8. Add additional notes (optional): use the Additional Notes field for any extra information or special requirements.
  9. Click Submit Application at the bottom. Missing items are blocked with a prompt: no product selected shows “Please select at least one payment product”; missing required fields or documents show “Please fill in all required fields”. On success you see Application Submitted and are returned to Payment Methods; on failure a Submission failed message appears with the reason.

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Fields and statuses

Status tags on payment methods (left column): Payment product groups:
Each product shows its settlement flow (e.g. Redirect, 3D Secure, QR Code, Payment Code, Static QR, Mini Program, APP, H5/WAP) and supported currencies; the specific products and currencies vary by payment method.
Common Information fields (shared across selected products, fill once and reuse): Common configuration fields (English labels + meaning, shown per selected product): Required Documents (English labels + meaning, shown per selected product):
Each document supports PDF, JPEG, or PNG, up to 10 MB per file. The exact documents required depend on the selected products — online receiving products generally need a domain certificate, lease contract, and logistics partnership agreement; in-person store products generally need store photos and a lease contract.
Prerequisite — Business Category (MCC):
Your Business Category (MCC) determines which payment methods you can apply for and the associated fee rates and transaction processing; it is a one-time configuration and generally cannot be changed through the system once confirmed.

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Edge cases and troubleshooting

  • Entering the apply page immediately shows “Business Category Required”: your account hasn’t configured a business category (MCC) yet — click Setup Business Category Now to complete setup, then come back to apply.
  • The payment method you want is greyed out / unclickable: if tagged Applied, you’ve already applied and can’t apply again; if tagged Not Available, your business category doesn’t support it — contact the support team.
  • Clicking Submit Application does nothing / shows “Please select at least one payment product”: you haven’t checked any online/in-person products yet; check at least one, then submit.
  • “Please fill in all required fields”: fill in the fields marked * in Common Information and Configuration, and upload any missing required documents, then submit again.
  • A field is filled in but shows a format error: follow the format hints — Office Phone accepts only +, spaces, and digits; H5 Payment URL and other website-type addresses must start with http:// or https://; WeChat-type AppIDs must be “wx + 16 alphanumeric characters”; Alipay Mini Program AppID must be 16-18 digits.
  • A file won’t upload: only PDF, JPEG, and PNG are supported, up to 10 MB each — files that exceed the limit or use another format are rejected.
  • Common Information is still filled in after switching payment methods: fields like Store Name and Office Phone are auto-carried over and reused across payment methods — just confirm they’re correct; you don’t need to re-enter them.
  • “Submission failed” after submitting: handle it based on the reason shown in the dialog (e.g. business category not configured), then retry; contact the support team if it keeps failing.
  • After a successful submission: you’ll see Application Submitted and be returned to the Payment Methods page; the application moves into UQPAY’s review process.

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Common questions (Q&A)

  • Q: How do I apply for a new payment method / enable a receiving channel? A: Start an application from the Payment Methods page. On the apply page, select a payment method on the left, check online/in-person products on the right, fill in common information and configuration, upload the required documents, and click Submit Application.
  • Q: Why does the apply page ask me to “set up a business category” first? A: You must configure your business category (MCC) before applying for payment methods — it determines which methods and fee rates you’re eligible for. Click Setup Business Category Now to complete it first.
  • Q: The payment method I want is greyed out / shows “Not Available” — what do I do? A: Your business category (MCC) doesn’t support that method, so you can’t apply for it; contact the support team.
  • Q: What does “Applied” mean? A: You’ve already submitted an application for that payment method and can’t apply again.
  • Q: Can I apply for multiple products at once? A: Yes. In the Select Payment Products section, you can multi-select products under both Online and In-Person, or use Select All to bulk-check — at least one is required.
  • Q: What documents do I need to submit? A: It depends on the products you selected — online receiving products typically need a domain certificate, lease contract, and logistics partnership agreement; in-person store products typically need store photos and a lease contract. Each file supports PDF/JPEG/PNG, up to 10 MB.
  • Q: Why is Common Information still auto-filled after I switch payment methods? A: Common Information fields such as Store Name, Office Phone, and website details are shared across selected products — fill them once and they carry over automatically when applying for other methods; just confirm or edit as needed.
  • Q: How do I fill in the AppID and H5 payment page address in Configuration? A: WeChat Official Account / Mini Program / App AppIDs are “wx + 16 alphanumeric characters”; Alipay Mini Program AppID is 16-18 digits; the H5 payment page address must start with http:// or https://.
  • Q: Clicking submit shows “Please fill in all required fields” — what now? A: Fill in the Common Information and Configuration fields marked *, and upload any required documents that are still missing, then submit again.
  • Q: Where can I see fee rates and settlement cycles? Are the numbers shown on the apply page accurate? A: Once you check a product, the Pricing & Settlement table lists the fee rate, minimum fee, and settlement cycle, but these figures are illustrative — the final terms are confirmed during UQPAY’s review.
  • Q: How long after submitting can I use it? A: Submitting moves the application into UQPAY’s review; this page doesn’t show a review timeline — check the review outcome and activation status on the Payment Methods page.
  • Q: I filled in half the application and want to exit — how? A: Click the X in the top right or Cancel at the bottom to return to Payment Methods; unsubmitted content is not saved.