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When the Global Account API returns an error, search for its type, code, or message, then narrow the result by the endpoint you called. The table shows the first recommended action; expand a row only when you need more context.

How to use this page

1

Save the error details

Save the endpoint, HTTP status, complete response body, and request time. Do not include API keys, access tokens, PANs, or other sensitive card data in logs or support requests.
2

Search the response

Paste the complete type, code, or message into “Search response.” If more than one result remains, filter by operation name, operationId, HTTP method, or path.
3

Follow the recommended action

Confirm the Endpoint column, then follow the primary action. Expand “View details” for the reason, retry guidance, and conditions for contacting UQPAY.

Error response format

Errors do not always include a type field. Use the HTTP status, code, message, and endpoint together. The same code can represent more than one message or condition, so do not identify an error from a single field alone.

Error code table

The type, code, and message columns preserve the values returned by the API. Endpoint entries include the operation name, operationId, HTTP method, and path. Dynamic messages are represented by a confirmed stable pattern or description.
Before contacting UQPAY, prepare the HTTP method and path, x-response-id, request time, and complete error response. Remove API keys, access tokens, PANs, and other sensitive information. Each row lists only the additional information needed for that error.