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Open Conversions in the merchant portal to review existing conversions or create a new one.
1

Start a conversion

Select New conversion. Choose the source and destination currencies, then enter the amount to sell. The source balance must cover the amount and any applicable fee.
2

Review the quote

Review the amount you send, the amount you receive, the live rate, and the estimated settlement time. Refresh the quote if it expires before confirmation.
3

Confirm the conversion

Select Confirm conversion. A confirmed conversion cannot be cancelled. The result appears in the Conversions list, where you can inspect its reference, status, amounts, exchange rate, and settlement date.
Currency availability and settlement timing depend on the selected pair and trading window. The portal displays a warning when a pair is unavailable or a conversion will be queued for the next business day.