Skip to main content

​
Event metadata

  • name: ACQUIRING
  • types:
    • acquiring.chargeback.alert.created
    • acquiring.chargeback.alert.updated

​
Request body

FieldsData TypeDescription
event_idstringA unique ID for the event.
event_namestringEvent name.
event_typestringEvent type.
source_idstringChargeback alert case ID.
versionstringAPI Version number.
dataobjectRelated business objects.
data.order_statusstringFAILED, SUCCESS, REFUNDED, CANCELLED, REFUSED
data.alert_statusstringPROCESSING, PROCESSED, EXPIRED_UNPROCESSED
data.alert_typestringCUSTOMER_DISPUTE, CONFIRMED_FRAUD
data.appeal_statusstringNOT_APPEAL, SUCCEED, APPEALED, FAILED, REJECTED, RECEPTION

​
Notification example

{
    "version": "V1.6.0",
    "event_name": "ACQUIRING",
    "event_type": "acquiring.chargeback.alert.created",
    "event_id": "28377510-4ab4-48d7-8d26-4ef4c39e9ad4",
    "source_id": "Case2026012800063",
    "data": {
        "alert_amount": "11.45",
        "alert_create_time": "2026-01-28T16:33:13+08:00",
        "alert_currency": "SGD",
        "alert_status": "PROCESSING",
        "alert_type": "CUSTOMER_DISPUTE",
        "alert_update_time": "2026-01-28T16:34:02+08:00",
        "appeal_status": "NOT_APPEAL",
        "appeal_time": null,
        "merchant_order_id": "ecd9f2cf-1ae1-4194-929b-c8ffe96e745f",
        "order_amount": "129.11",
        "order_currency": "SGD",
        "order_status": "",
        "payment_intent_id": "PI2003785458999365632",
        "response_status": "",
        "response_time": null,
        "transaction_time": "2025-12-24T19:12:17+08:00"
    }
}