> ## Documentation Index
> Fetch the complete documentation index at: https://developers.uqpay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Business

> The merchant dashboard Settings > Business page — view your company's on-file profile with UQPAY: business details, business ownership (representative), and primary contact, plus editing your customer contact.

## What this is

This is the **Business** page under **Settings > Business** in the merchant dashboard (also called business info / company info, subtitle "Manage your business information and branding"). It centralizes your company's on-file profile with UQPAY across three sections: **Business details** (company registration info), **Business ownership** (representative information), and **Primary contact** (customer contact and account manager). Come here to check your registration number, company type, date of incorporation, view representative details, or maintain your customer-side contact. Most of this information is collected during onboarding/review and is **read-only** on this page — only **Customer contact** under Primary contact can be edited directly.

## Steps

View company information:

1. In the left nav, go to **Settings** -> **Business**.
2. The page shows **Business details**, **Business ownership**, and **Primary contact** top to bottom — just scroll through.

Edit the customer contact (Primary contact > Customer contact):

1. Click **Edit** in the top-right of the **Primary contact** card (requires the relevant permission; the button is hidden if you don't have it).
2. Update **Name**, **Email**, and **Phone**.
3. Click **Save** to submit, or **Cancel** to discard changes. A successful save shows "Primary contact saved"; a failure shows "Failed to save changes".

## Fields and statuses

**Business details (read-only, from onboarding):**

| Field                 | Meaning (merchant view)                                    |
| --------------------- | ---------------------------------------------------------- |
| (card title)          | Business account name                                      |
| Registration number   | Company registration / incorporation number                |
| Company type          | The company's legal entity type, see below                 |
| Industry              | The industry your company operates in                      |
| Company size          | Employee headcount range, see below                        |
| Phone                 | Company contact phone (with area code)                     |
| Date of incorporation | The company's incorporation date                           |
| Company website       | The company's official website                             |
| Company description   | A description of the company's business scope / operations |
| Address               | The company's registered address                           |

**Possible Company type values:** Sole proprietorship, Limited company, Partnership, Listed, Others.

**Possible Company size values:** 0-1 employee, 2-10 employees, 11-50 employees, 51-200 employees, More than 200 employees.

**Business ownership (representative card, read-only):**

| Field         | Meaning                                             |
| ------------- | --------------------------------------------------- |
| (card title)  | Representative's name                               |
| Email         | Representative's email                              |
| Owner type    | The representative's role at the company, see below |
| Date of birth | Representative's date of birth                      |
| Address       | Representative's address                            |

**Possible Owner type values:** Beneficial owner & Director, Beneficial owner, Director, Authorized Representative, Other.

**Primary contact:** split into two groups, **Customer contact** and **Account manager**.

| Group            | Fields                       | Notes                                                                                                             |
| ---------------- | ---------------------------- | ----------------------------------------------------------------------------------------------------------------- |
| Customer contact | Name / Email / Phone         | Your side's point of contact, **editable**                                                                        |
| Account manager  | Name / Title / Email / Phone | UQPAY's contact managing your account, **read-only**; a LinkedIn icon next to the name links out for verification |

## Edge cases and troubleshooting

* **A field shows "---"**: that information hasn't been registered yet, or is empty.
* **Want to edit Business details or representative info but there's no edit control**: this information is collected during onboarding/review and is read-only on this page — it can't be self-edited here; contact support or your account manager for corrections.
* **Can't see the "Edit" button (Primary contact)**: your account lacks permission to edit business information — ask an admin to grant it.
* **Account manager shows UQPAY's generic support contact**: this means a dedicated account manager hasn't been assigned to your account yet, so the page falls back to UQPAY support's general contact email and phone; once a dedicated account manager is assigned it will update to their details.
* **Information still loading**: card rows show a placeholder skeleton first, then the actual content shortly after.

## Common questions (Q\&A)

* **Q: Where do I see our company information? / How do I check our registration details?** A: Left nav **Settings** -> **Business**; the **Business details** section shows registration number, company type, industry, company size, date of incorporation, company website, company description, address, and more.
* **Q: Can I edit the company information on this page?** A: Business details and representative information are onboarding-registered data — this page is read-only for them and they can't be edited here; contact support or your account manager for corrections. Only **Customer contact** under Primary contact can be self-edited.
* **Q: How do I update our contact person / contact details?** A: Click **Edit** in the top-right of the **Primary contact** card, update Name/Email/Phone, then click **Save**; no **Edit** button means your account doesn't have that permission.
* **Q: Why can't I see the "Edit" button?** A: Editing the customer contact requires a permission your account doesn't currently have — ask an admin to grant it.
* **Q: What are the possible "Owner type" values?** A: Beneficial owner & Director, Beneficial owner, Director, Authorized Representative, Other — this reflects the representative's role at the company.
* **Q: Why does the Account manager row show UQPAY support instead of a specific person?** A: It means a dedicated account manager hasn't been assigned to your account yet, so the page temporarily shows UQPAY support's general contact; it updates once one is assigned.
* **Q: What do Company type / Company size show?** A: Company type is the legal entity type (Sole proprietorship / Limited company / Partnership / Listed / Others); Company size is an employee headcount range (e.g. 2-10 employees, 11-50 employees), both from onboarding.
* **Q: What does "---" in a field mean?** A: It means that information hasn't been registered or is empty — not an error.
* **Q: What's the icon next to the account manager's name?** A: It's a LinkedIn link — click it to verify that account manager's identity on LinkedIn.
